DIMINISHING HUMAN ERROR IN THE WORKPLACE
Reduce workplace incidents by diminishing human error! Every organization needs safety leaders and professionals who are focused on promoting an organization’s safety culture and values while championing the drive toward safety excellence. This advanced course seeks to develop workplace safety leaders with expertise in unraveling human behavior, addressing human error, understanding behavior-based safety systems, risk management and performing hazard analysis. The course also covers implementation of system safety and development of an advanced safety management plan and safety leadership skills, with a focus on enhancing human performance and significantly reducing incidents in the workplace.
What participants will learn
This one-of-a-kind advanced safety leadership and management course covers an extensive array of safety topics focusing on developing resilience in safety and advancing safety engineering and management principles. The course will be highly engaging and requires class input, participation, and completion of projects in-class and as homework.
The Delaware Valley Safety Council has partnered with the University of Delaware to offer this course. Five main content areas covered include:
1. Human Error, Human Performance, Behavior-Based Safety and Resilience—An understanding of these concepts is essential for advancement in safety management/planning at an advanced level. Workbook exercises guide participants in preparing a comprehensive safety management plan.
2. Systems Safety Approach—Emphasizes workplace culture and explores history and development of the system safety approach. Workbook exercises cover system safety as well as developing policies and procedures for system safety to be used in the comprehensive safety management plan. Based on the work of safety expert and researcher Fred A. Manuele.
3. Development of a Training Program—A critical element of any good safety planning and required by all respective standards, how to develop a training program is the focus of this session, as well as other training topics in construction and industry.
4. Components of Safety Management Planning—Covers all the components involved in designing, developing, implementing and communicating the safety management plan and message by the safety practitioner. Safety management planning—using ISO 45001, ANSI z10, MILITARY Mil-Std-882, and OSHA standards—is the critical takeaway for students to either improve, modify, implement, change or revamp whatever type of program their company may have already in place.
5. Leadership and Communications—Focus is on leadership and planning skills for safety professionals as well as communicating all aspects of the safety management plan throughout an organization. Some course discussion drawn from the work of leadership expert John P. Kotter’s “Leading Change” as well as becoming a champion of change.
Module 1 (day 1)
- Human Performance
- Human Error
- Theories on Human Behavior
- Why Accidents/Incidents Occur
- Behavior-Based Safety
- Human Factors
- Today’s Safety Sages (yesterdays)
- Safety Defined
- Behavior-Based Safety
- Hierarchies of Control
- Resilience Engineering
- Introduction Materials (1 hour)
- BMT Safety Defined (2 hours) 50+
- The Safety Professional
- What is safety
- Safety culture and climate
- Kotter change
- BMT Human Error (2 Hours) 50+
- BMT Behavior-Based Safety (2 Hours) 50+
- BMT STD/PTD and System Safety 50+
Workbook: Exercise 1. How do you define safety?
Module 2 (day 2)
Developing a Systems Safety Approach: A Proactive Approach to Safety
Systems Safety Approach: Proactive Approach to Safety
- History and Academia
- Programs for System Safety
- History of Systems Safety
- BMT Safety Culture (3 hours) 50+
- Relate BBS, PTD Safety 2 to Proactive Approach
Module 3 (day 3)
Developing a Training Program: Safety Pays!
- Education Training and Experience
- Necessary Elements for the Worker to be Effective and Safe
- Regulatory Requirements – OSHA
- Corporate Policy and Procedures
- Developing One’s Abilities and Skills
- Training: Essential Element
- What is OSHA? (1 hour)
- Developing a Training Plan! (2 hours)
- Training Modules (5 hours)
- Focus 4 and Safety (1 hour)
- Construction Topics (1 hour)
- Industry Topics (1 hour)
Module 4 (day 4)
Safety Management Planning-Components of Safety Management Planning
Occupational Health and Safety Management Program
- Mil-Std 882
- ANSI Z 10
- ANSI Z 590
- ISO 45001
- Developing a OHSMS Program (improving your program)
BMT Safety Management Planning
- Hierarchies of Control (1 hour)
- Investigations-Develop Procedure (1 hours + workbook 1/2 hour)
- Develop Audits (1/2 Hour)
- I2P2 – Injury Illness Prevention Programs (1 hour)
- Hazard Analysis (+additional) (1 hour)
- Safety Pays
- The Safety Management Plan (3 hours)
Workbook: 1st speech-explain why we need a SMP, 2nd speech-necessity to implement HOC, exercises in workbook for each PDCA element
Homework: Develop your safety management plan
Module 5 (day 5)
Developing Leadership Skills for Safety Professionals—A Focus on Leadership and Communication
Becoming a Champion of Change—The Safety Leader
- Kotter’s Leading Change
- Resilience Engineering
- Critical Skills
- Developing your Plan (Building a coalition: Leading the effort)
- Leading Change
- Change through Leadership (4 hours) 50+
- Communicating the Safety Message (4 hours) 50+
Workbook: Leadership and Communication
- Understand the complexities of human performance in the workplace.
- Develop an awareness as to why humans make errors and accidents occur.
- Study behavior-based safety (BBS) planning and elements of a behavior-based safety program to enhance performance.
- Understand resilience engineering and develop policies to assure a high degree of resilience.
- Understand the concepts and differences between the old view of safety vs. the new view of safety (safety 1 vs. safety 2).
- Study systems-based safety planning based upon current and historic industry standards.
- Understand developing safety culture and its role in working toward safety excellence.
- Be aware of the need for a comprehensive training program related to safety and study safety topics in construction and industry that may be part of the training program.
- Develop and design, using ANSI Z 10 and ISO 45001, an occupational safety and health management systems plan to enhance performance, improve employee safety, reduce workplace risks and create better working conditions.
- Understand the role of a leader and the importance in communication in safety management planning.
While geared toward upper level safety professionals, any experienced safety professional willing to learn in a powerful yet fun learning atmosphere will benefit from this course.
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